8D Report Training, Problem Solving with the 8D Method

Sustainable problem solving and complaints processing based on the Six Sigma DMAIC cycle

Target Group: 

Personnel from production and service companies and from the areas of service / customer service, quality management / quality assurance, sales, production, development / design, purchasing, actively involved in the QM system and quality improvement .

 

SSI - Six Sigma & Innovation:
SSI is the leading company for product and process improvement as well as development of innovative solutions.
By applying and implementing our reactive (Six Sigma-DMAIC, Lean Six Sigma LSS) and preventive methods (Design For Six Sigma), we achieve in a sustainable manner the efficiency and productivity targets of our customers in a short-term.
Together with you, we plan a company-specific deployment concept and its implementation.
We ensure that the identification, implementation and completion of projects lead to measurable and sustainable success.

Reactive problem solving, product and process improvement:
The practical application of our reactive methods such as Six Sigma, Lean Six Sigma and Lean ensure fast and sustainable problem solving.

Preventive problem avoidance, innovative product and process development:
Our preventive and innovative methods and the New Generation of Design For Six Sigma ® (DFSS) lead to improvements and solutions before the problems arise and secure the innovations of our customers.

On the subject:

8D method is a structured problem solving process:

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• Method to find a timely and complete solution to the problem
• Report form and action plan as a series of steps that should be completed as soon as a problem becomes apparent
• Factor-oriented system
• Deactivation of the root cause (root cause)

Reduces costs and increases customer satisfaction as well as significantly competitiveness.

Training Goal:
SSI - Six Sigma & Innovation offers a challenging training program led by experienced trainers. In an intensive, practice-oriented training, the participants learn the individual phases in the realization of 8D reports. They are empowered to lead project teams, to select the appropriate Six Sigma DMAIC tools, to successfully apply them, and to successfully achieve 8D reports. The attendees work on an 8D report confirmed by the project champion (management of the company) and thus achieve savings.

Agenda:
1 Day:
• Introduction 8D (discipline) method
• The 8D cycle and editing of 8D reports

2 Day:
• Example application of an 8D report
• How to use the 8D method
• Dissemination and acceptance of the 8D method

Certification:
After the end of the course, the participant receives the "Certificate 8D Report Training".

Training Duration:
2 Days On-Line Training with minimum 4 participants
This training can also be carried out in-house. For an in-house training, we will be happy to make an offer.

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Scope of Services and Participation Fee:
Course Costs: 1.490,- EUR plus VAT
The participation fee has to be paid before the start of the course.
 

The Service Includes:
• Detailed training documents as pdf file
• Numerous Excel tools
• Certificate 8D Report Training
 

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